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2009 Nonprofit Technology Conference

Sessions | Speakers | Who's Attending

Program Track Details

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The Program Track is designed for the individuals who are on the front lines, serving their communities. In this track, you'll explore some of the most cutting edge applications of technology today and learn how technology can not only increase your efficiency, but your effectiveness.

1:30 pm - 3:00 pm

Often, we assume that our low-income clients don’t have access to technology. Usually that’s not the case at all, though sometimes it’s a different kind of technology and it’s not always “a computer accessing the Internet” kind of model. In this session we’ll identify the kinds of technology tools our low income client’s use, and make some suggestions for how you can tailor your programs to their needs and means. The session will also provide information on access points, and helping our client community effectively use technology. This session will focus on the experience and research in the United States.

Takeaways:

  1. Which technologies are used by low-income communities and how are they used
  2. How you can incorporate this knowledge into how you deliver your program services (now and in the future)
  3. Solutions/Suggestions from the sector

Session Tags:

Tools

1:30 pm - 3:00 pm

Recruiting and maintaining relationships with volunteers is tough work. But it's a whole lot easier when you have a system to help you understand who your volunteer is, what they're interested in, and what they're best suited to help with. Volunteer recruitment and management systems can help you do just that! In this session, we'll hear from nonprofits that are using these systems to manage their one-time and long-term volunteers. You'll hear how they use the tools; how the tools have impacted their work, and even get a peek at some of the tools.

Takeaways:

  1. The benefits of volunteer recruitment and management systems
  2. Which tools are available
  3. Resources for evaluating your options and finding the right fit for you

Session Tags:

Tools Community

1:30 pm - 3:00 pm

This session will addresses the “why” and “how” regarding online communities for nonprofits. We’ll discuss how online communication and collaboration adds value to a nonprofit’s mission and programs, highlight the return on investment potential, and how to measure and achieve success. Moderated by Sarah Golightly of GoLightly Community, this session features noted learning and community coach Marcia Conner. We’ll showcase best practices in online community building, and review several case studies including NTEN's Affinity Groups, YMCA of Greater Cincinnati, and others.

Takeaways:

  1. How to recruit and engage online community participants.
  2. How to measure the success of an online community.
  3. Connecting online community with offline community.

Session Tags:

Community

10:30 am - 12:00 pm

Training your clients and stakeholders used to involve a large physical space, equipment, and travel costs. New tools and increased Internet access mean you can provide real-time and asynchronous training online. This session will introduce several methods to present online learning opportunities and will highlight what's important to make each work.

Takeaways:

  1. Innovations in online training are transforming the way nonprofits approach teaching and learning.
  2. Each online training methodology has unique applications.
  3. There are research-based best practices to follow when developing and implementing online training.

Session Tags:

Community

10:30 am - 12:00 pm

NPO’s have always faced great challenges integrating data systems in order to increase efficiencies and simplify complex reporting. This is becoming more of a mission-critical task all the time, with donors and funders looking for richer examples of how we meet our social bottom lines. But, the task just became more complex, as more and more of our data lives on external systems like Salesforce.com and ETapestry. How can we best meet these new challenges, and what tools do we need to be aware of to help us succeed?

Takeaways:

  1. Grounding in the basic approaches to data integration (understand the meaning of acronyms like ERP, SaaS and BPM)
  2. General knowledge about what tools are out there and how to find the appropriate ones
  3. Deeper understanding of the trade-offs in outsourcing applications versus keeping them in-house

Session Tags:

Tools Web2.0 Integration/APIs

10:30 am - 12:00 pm

Effective organizations plan for success. Learn the basic concepts and practices of planning and evaluating your programs to ensure sustained effectiveness. In this interactive session, the presenters will demonstrate Innovation Network's Point K, a suite of free tools recently featured by SocialEdge as a Web 2.0 tool for planning and measuring effectiveness in the social sector. The presenters will highlight new ways of engaging with funders and other stakeholders that support more formative, participatory approaches to planning, monitoring, and assessing program performance. The session will feature real case studies of how Point K community members are leveraging the tools, and the implications and possibilities for organizations to share and collaborate with a broader network as a means to articulate, measure, and communicate the impact of their work.

Takeaways:

  1. Learn the fundamentals of planning effective programs
  2. Gain practical tips and know-how to articulate, measure and communicate about your program
  3. Leverage practical, Web 2.0 tools for collaborating and sharing your program with multiple stakeholders

Session Tags:

Analysis

3:30 pm - 5:00 pm

Many times an organization quickly jumps into the question of which technology to choose without first defining what they need and what the organization will need to do in order to achieve the benefits of the technology. This session will review how to define your organization’s technology needs, what changes your organization will need to make, and how to review available solutions. An organization that has recently made a technology solution decision will discuss the approach they used, lessons learned, and their satisfaction with the outcome.

Takeaways:

  1. Real world examples of how to define your needs for client tracking software
  2. Tools and resources that have proven beneficial
  3. Highlight keys in each step of a successful selection process

Session Tags:

Tools

3:30 pm - 5:00 pm

People are gathering themselves into online communities and social networks even as they are gathering themselves in churches and youth soccer leagues. But how do we navigate these online communities and mobilize grassroots action among them? The trick is to create a voice in these communities and use that voice to help people turn their voices into an organized action. The panelists will address these basic questions, how do you effectively spread your message in social networks, how you use your message to drive people to take action, and how you turn your activist into a community that makes the stakes of goals their own.

Takeaways:

  1. How do you effectively spread your message in social networks.
  2. How you use your message to drive people to take action.
  3. How you turn your activist into a community that makes the stakes of goals their own.

Session Tags:

Advocacy

3:30 pm - 5:00 pm

Municipal wireless projects will mean that you can create social change in new, bold ways. Soon, your organization, your clients, and your stakeholders may have access to free and low cost wireless Internet access through a municipal wireless system or at least have access to a wireless system that covers your whole city. Imagine if:

  • You could collect survey data on a handheld computer in the field and transmit that information back to the office in real time?
  • You could use a WiFi enabled laptop to enroll low income residents in government programs.
  • Community members could report health and safety issues in neighborhood parks as soon as they are encountered?
  • Your City’s agreement required the local WiFi provider donate a portion of their profits to a community foundation for digital inclusion programs.

What will you do with when the municipal wireless project goes live? Come find out! This session will inspire you to dream big, encourage you to identify real programs and projects you can implement, and connect you with the resources and skills you’ll need to make it happen.

Takeaways:

  1. Understanding of how most municipal wireless projects are structured
  2. Demonstration of the tools and programs municipal wireless will enable
  3. Case studies from the sector

Session Tags:

Wireless Planning

1:30 pm - 3:00 pm

FreeClinics serve the 45 million uninsured Americans. Most of the clinics are small, grassroots based organizations that are strong on passion but low on funding and staff. To build capacity, the National Association has brought over $50 million dollars worth of donated product and discounted products to their member free clinics. The Free Clinics implemented of a supply chain management system with their technology partner, a fellow nonprofit, the Aidmatrix Foundation.

Takeaways:

  1. Providing value to member organizations and evaluating technology
  2. Adoption of technology in small nonprofits, keys to success
  3. Demonstration of technology in action

Session Tags:

Tools

1:30 pm - 3:00 pm

Inventory tracking in nonprofits is big business. Fortunately, many of the same technologies that actual big businesses are using have become more accessible in price and ease of use. This session will present case studies of some of the most innovative and accessible inventory tracking options available today.

Takeaways:

  1. A definition of real time inventory tracking
  2. Examples of the technologies used and costs involved
  3. Case studies from the sector

Session Tags:

Tools

1:30 pm - 3:00 pm

Information technology provides new and powerful ways to deliver both direct and indirect services to low and moderate-income clients. From self-help legal materials and resources on keeping healthy to the ability to locate food banks and shelters and determine eligibility for public benefits, clients now have unprecedented access to information that has the potential to empower and transform their lives. This session will look at the ways in which information technology has been used to increase the quality of, and access to, services for low and moderate-income clients. Issues such as usability, accessibility, and privacy will be discussed, as well as strategies for outreach, communications, activating community partners and ensuring that service delivery is tailored to the unique needs of clients and identifying where non-technology or hybrid solutions may provide better outcomes.

Takeaways:

  1. Understand the role and value of information technology in delivering direct and indirect services to low and moderate income clients
  2. Be able to identify and address usability, accessibility and privacy concerns
  3. Learn how to conduct outreach, communications and organizing around technology projects that provide direct and indirect services to low and moderate-income clients

Session Tags:

Community

1:30 pm - 3:00 pm

Many "Web 2.0" tools are all about bringing people together online. This session will highlight the many ways Web 2.0 tools can help you engage and build community, the technical challenges you'll face, and the organizational questions that you'll have to address. By focusing on case studies from the sector, you'll walk away with real-world lessons.

Takeaways:

  1. Understand what basic Web 2.0 tools are and why they might be important.
  2. See how a real organization has used these tools.
  3. 5 realistic and practical actions you can use in your organization to get started building community with Web 2.0 tools.

Session Tags:

Web2.0 Community

10:30 am - 12:00 pm

The 2008 election campaigns are already in motion, especially at the presidential level, and they’re harnessing tools and technologies that barely existed in 2004. What can we learn from Gov. Warner’s press conference in Second Life, Barack Obama’s social networking tools, or John Edwards’ blogger debacle?

In addition to distilling the lessons of 2004 and 2006, this panel’s experts will tell you what’s coming in 2008 and how the NTEN community can stay ahead of the curve.

Takeaways:

  1. Which campaigns won online in 2004 and 2006, and why?
  2. What online tools and tactics can you expect to see on the campaign trail in 2008?
  3. What lessons can we learn from the online political campaigning that has already taken place – especially as it relates to your organization?

Session Tags:

Advocacy

10:30 am - 12:00 pm

Believe it or not, online games are about more than car races and shoot-em-ups. And with a new movement, we're not talking about boring edutainment either. Last spring, MTV reached more than a million young people with a game on the Darfur genocide. Youth groups are building games about social issues and fostering leadership skills in the process. A growing coalition is emerging to reach a new generation in the language so many of them already speak: games. Cheaper tools and new partnerships are emerging, as well as important differences between making games and other media. Games are already a mainstream form of media, and can help traditional nonprofits go beyond preaching to the converted and find new audiences. This session will outline some of the easier ways to implement gaming strategies and give you tips to make your endeavor a success.

Takeaways:

  1. Overview of new games being made to address social issues
  2. How to evaluate if online gaming is right for your organization
  3. Strategies for implementation

Session Tags:

Web2.0

3:30 pm - 5:00 pm

This session is intended for organizations who want to provide online registrations for events. We'll review the best practices for managing ticketing and registration online, focusing on the user experience from first click to confirmation email.

Takeaways:

  1. Fundraising pledge-based events vs. basic registration forms
  2. Available tools
  3. Resources for evaluating your options and finding right fit for you

Session Tags:

Tools

3:30 pm - 5:00 pm

Broadband access cards and wireless devices have the potential to change the way data is collected in nonprofits that provide services outside of office buildings. This session will explore the carious ways these new technologies can vastly increase the efficiency and effectiveness of your work in the field. Nonprofits that can make use of these technologies include Homelessness and Outreach agencies, canvassing and other advocacy organizations.

Takeaways:

Participants will...
  1. Understand the technology behind wireless access
  2. Understand the contexts in which such technology is most appropriately deployed
  3. Be able to take appropriate next steps to integrate wireless technology into their operations.

Session Tags:

Tools Wireless

*Sessions, session content, schedule and speakers are subject to change at any time before the conference.